FAQ
Find answers to the most frequently asked questions here:
How do I return my order?
As a customer of MP Denmark, you always have a 14-day return policy from the moment you receive your goods.
You can read more in our Return policy.
Where is my order?
For inquiries regarding your order, please contact our customer service at: mpwebshop@mpdenmark.com
I'm having trouble with a discount code. Can you help?
If you experience any issues with a discount code, please contact our customer service at: mpwebshop@mpdenmark.com
Can you assist with a complaint?
According to EU consumer law, all products purchased on mpdenmark.com/de come with a 2-year legal guarantee.
For products purchased on mpdenmark.dk, all complaints must be directed to our customer service at:mpwebshop@mpdenmark.com
Complaints regarding MP Denmark products that were not purchased on mpdenmark.dk should be directed to the retailer where the product was bought.
Can I exchange some of my socks?
We currently do not have an exchange portal. The easiest way to exchange an item is by returning it and placing a new order.